Today, we look at another popular remote access software/app. I know a lot of our readers started using TeamViewer when the “free” option hit and other, similar, products only offered paid versions. I also know that the “free version” was for personal use, not business or commercial purposes.
TeamViewer enables remote access to and from computers, mobile devices, network machines, and more. So, even though some of its paid subscription versions can be expensive—depending on your requirements—it generally offers a wide range of capabilities and features that pretty much fit any of your needs, depending on the plan you select.
It also offers a very economical remote only plan, which gives limited access to three assigned computers or servers.
TeamViewer works with almost every desktop and mobile platform, including Windows, MacOS, Android and iOS. It lets you remote into computers or mobile devices almost anywhere in the world and uses them as if you were right there.
In fact its slogan is, “Securely connect to any device from any device, no matter where you are.”
This is not software designed only with access to or from your home computer in mind; it is designed to give you the power and features you need to support your business or IT/software support functions in many cases.
With TeamViewer, you can deliver instant remote support to other members of your business team or to any of your customers. It doesn’t matter if you need to diagnose a minor problem with how an application is running, or something major impacting the operating system of the remote computer, TeamViewer was designed to provide instant remote support for just these kinds of situations.
With TeamViewer, you can connect securely to almost any remote computer to access files and applications or troubleshoot problems whether you are working to resolve a computer glitch, a system crash or even a device failure.
It also lets you connect and be right there to provide assistance—remotely, of course—to your customers or teammates when they need you to resolve their problems.
But TeamViewer’s remote connection capabilities also mean you can manage work-at-home employees, work with team members in a satellite location just as if you were standing next to them, or support a business leader during an important meeting or conference with backup information and documentation because you are virtually present.
The old saying, “Reach out and touch someone,” comes to my mind when I’ve had the occasion to use TeamViewer in the past.
One of the best aspects of TeamViewer’s remote connection capabilities is simplicity. There is no need to install any software on a remote computer prior to a support call, or to deal with firewall issues, or to attempt to configure routers and ports.
You will not have to spend 15 minutes trying to help a customer figure out how to initiate a support session, or deal with access limitations. Just send the TeamViewer QuickSupport link to your customer or team member, and once you’re connected, you will immediately be able to see their remote desktop screens, take control of their keyboard and mouse, and diagnose or resolve any issues they are having.
And isn’t that why you need remote software like this in the first place?
If you need to support mobile devices, you need TeamViewer. Its cross-platform mobile device support, which is an add-on feature, provides remote support through desktop-to-mobile or mobile-to-mobile connections.
By partnering with more than 100 leading OEMs, TeamViewer can offer more remote access and support for not only Android smartphones and tablets, but also commercial Android devices like point-of-sale and kiosk systems. It even offers the industry’s first file transfers in the files app on iOS devices.
If you really are into IT management for your organization, you will want to consider enhancing your TeamViewer experience with remote monitoring and management. It lets you know more about your devices and proactively keeps your IT network and infrastructure healthy, stable and secure.
You can manage, monitor, patch, track and protect all of your computers, devices and software using your centrally-based TeamViewer platform.
Other features you may not be aware of that the various TeamViewer subscriptions offer include:
- Access Reporting — Log all connections with user access and device reporting
- Black Screen — Keep your work sessions private by turning your own screen black to the remote computer(s)
- Branding — Add your company logo and colors to the TeamViewer modules for a branded experience
- Central Management — Manage devices and users by way of centralized policies
- File Sharing — Secure and flexible file sharing
- In-Session Collaboration — Invite co-workers to sessions and hand over sessions to other support technicians for escalated issues
- Mass Deployment — Deploy your Branded version of TeamViewer to hundreds/thousands of devices with just a few clicks
- Pre-built Integrations — Integrate TeamViewer remote support functionalities into popular business applications
- Remote Printing — Print remotely on any PC or Mac
- Sticky Notes — Leave (virtual) sticky notes on remote computer(s)
- System Diagnostics — View system diagnostics via the TeamViewer Desktop app
- TeamViewer Meeting — Virtual conferencing and meeting capabilities
- Unattended Access — Permanent access for unattended devices
- Wake-on-LAN — Wake up your computer or boot it remotely to access your files and applications, anytime
- And much more
Ready to learn more about TeamViewer and how you can benefit from the features and options it offers? Head over to the TeamViewer website and consider requesting a commercial 14-day trial to evaluate all of the features and functions it has to offer your company.
Other trial downloads are also available, see the website for more information.
Footnotes and Disclosures:
Portions of this feature, including graphical artwork contained therein, have been used or adapted from content appearing on the TeamViewer website. TeamViewer and other TeamViewer products are registered trademarks of TeamViewer AG or one of its subsidiaries. TeamViewer AG (formerly known as Regit Beteiligungs-GmbH) was founded in 2005 and is headquartered in Göppingen, Germany. All such source materials within this feature by Insightful Accountant were adapted and are furnished solely for educational purposes.
Any other trade names used within this article, including any other vendor (app/software) discussed herein, refer to products that may be registered, trademarked or otherwise held by their respective owners. They are referenced solely for informational and educational purposes.
This is an editorial feature, not sponsored content. No vendor within this article has paid Insightful Accountant or the author any form of remuneration to be included within this feature. The article is provided solely for informational and educational purposes.
The publication of this article, nor the inclusion of this product within any related series, does not represent an endorsement by either the author or Insightful Accountant.
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