Job Opportunity for Graduates at Uber
Overview:
Uber is hiring an experienced Business Operations Associate at their Gurgaon location. They are looking to hire for Operations Associate to help us onboard new supply across North India. This role will steer the active driver count in the region. The primary job involves collaborating with external stakeholders and having the ability to work with multiple vendors to achieve the onboarding targets. In addition to this, it is expected that the candidate will maintain a close eye on the state and street and give valuable insights to drive the overall growth for the region.
The complete details of this job are as follows:-
Roles and Responsibilities:
The Ideal Candidate should be able to:
Driver lifecycle management for regional categories: New driver training, Early lifecycle hand holding, Engagement and Churn winback
Manage analytics for driver lifecycle management, driver profiling and driver quality
Analytics to monitor driver behavior in expansion cities and identity optimum driver cohorts to increase trips
Work with Quality team to improve driver quality and design quality actioning programs
Work closely with the CommOps team to help improve rider & driver support experience through monitoring of tickets and inbounds
Initiate and run strategic projects for growing North region
Solve business challenges through operational excellence based on robust analysis. Take big picture ideas and break them into actionable steps
Plan and project manage multiple projects (across stakeholders) and have the ability to execute in a constantly changing, complex environment
Category expansion in multiple North cities with zero to one project.
Eligibility:
Bachelor’s degree in either of the following fields: engineering, statistics, operations research or allied areas/ MBA
2+ year of experience of supply operations, analytics, strategy work in a large business, or of growing a startup is preferred
Ability to work with various channel partners (independent vendors, external stakeholders – dealerships, OEMs, etc) to onboard new supply on platform
Excel / spreadsheets and SQL skills are a plus
Self-starter and highly motivated; capable of working independently, yet collaboratively, within a fast-paced environment, while maintaining a positive, proactive and energetic approach to work
Ability to think strategically, handle ambiguity, and problem solve in a fast-paced, limited-structure and multicultural environment
To Apply for this Job, Visit Official Website
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